Refunds

What are the refund options?

The following refund options are supported:

  • Refund to the original payment method

  • Refund to store credit (if applicable)

How do I ship back the items?

For instructions on how to ship the returned products, refer to the return approval email that you received after submitting the return request.

How soon will I get my refund?

Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 10 - 15 *working days after approval.

* Monday to Friday not including public holidays

My question is not addressed...

If you have any queries regarding return or refund, please read the returns & refunds policy.