Return and Exchange Policy FAQ

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How do I return?

  • Visit our returns center 
  • Enter your order number and email address to start
  • Follow the instructions and select the items you want to return or exchange
  • Once your request is approved, you will get a confirmation email with shipping guidelines

What items are returnable? 

  • Products NOT Within 30 days from the date of purchase OR 7 after delivery
  • Products in unused and resell-able condition. 
  • In the original packaging with all the tags intact

What items are non-refundable? 

 The following items cannot be returned:

  • LeStyleParfait Gift cards
  • Sale items (if applicable)
  • Custom/tailor made products (African clothes, men's suits)
  • Intimate products (swimwear, panties, underwear, bras)

The item I received is damaged!

If the purchased product is faulty, reach out to us within 7 days of the delivered date. All products are inspected before shipping, please DO NOT cut the buttons to prove that the product is defective!

Can the items be exchanged?

We allow the exchange of purchased items for selectable variants. Once the exchange request is approved, the replaced item will be shipped to you.

My question is not addressed...

If you have any queries regarding return or refund, please read the returns & refunds policy.