Kenya FAQs

How do I place an order?

Click this link  lestyleparfait.co.ke

Select the Item(s)

Add them to the cart, continue to check out and input your shipping address. 

Once the process is completed, an order confirmation will be send to you by email for settlement within 24 hrs.

Orders are automatically deleted within 5 days if payment has not been received.

Do you have a shop or store in Nairobi?

No, we have distributors in Nairobi

How will you ship my order?

Through Postal Services, DHL or EMS, or Le Style Parfait Special Shipping Line.

Are there extra charges once my order has been shipped?

No, unless you want your order delivered outside Nairobi Central Business District, in this case you will pay between Kshs. 250 - Kshs. 500 for less than 5kgs.  Bulk orders will be charged separately.

What is Le Style Parfait Special Shipping Line?

Orders are send to the distributors, who clears the customs and calls you to pick it up.

Do you deliver orders?

Yes, only in the Nairobi Business District, outside this zone, the service is payable.

How long does it take to receive my order?

Shipping takes between 10-15 working days, however, we require 1-3 working day(s) to process an order.

Delivery = Processing Time + Shipping Time

When and where do I collect my order?

You will be contacted immediately your order arrives in Nairobi.  Basically, distribution of orders is done weekly

How will I get my order, I live outside Nairobi?

You order will be send through Easy Coach for major towns eg Mombasa, Nakuru, Eldoret ... other towns beyond their zone, we will use Kenya Posta.

How do I see the prices in Kenya Shillings?

Select your currency Kshs at the top

How do I make payment?

You can make payment by  M-pesa or Bank Transfer

Payment details will be marked on your order confirmation email depending on the payment method you select.

What is M-Pesa?

M-Pesa is Mobile Money Transfer in Kenya

What can I do with M-Pesa?

Deposit money
Send money to any mobile number
Send money to any bank account

What M-pesa number will I send to?

Payment details are marked on your invoice