Privacy Policy

Last Updated: September 26, 2024

Privacy Policy of LeStyleParfait

This Privacy Policy outlines how LeStyleParfait (referred to as the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit our website www.lestyleparfait.co.uk (the "Site"), utilize our services, or make a purchase, as well as in any communications regarding our Site (collectively referred to as the "Services"). The terms "you" and "your" refer to any user of our Services, including customers, visitors, or anyone whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any revisions will be posted on our Site with an updated "Last Updated" date.

How We Collect and Use Your Personal Information

To provide our Services, we gather personal information from various sources, as outlined below. The types of information we collect and how we use it depend on your interactions with us.

In addition to the specific uses detailed below, we may use the information we collect to communicate with you, enhance our Services, fulfill legal obligations, enforce applicable terms of service, and protect our rights and those of our users.

Types of Personal Information We Collect

The personal information we collect varies based on how you interact with our Site and Services. When we refer to "personal information," we mean information that identifies, relates to, describes, or can be associated with you. Below are the categories and specific types of personal information we collect:

Information You Provide Directly

When you submit information through our Services, you may provide:

  • Contact Details: Your name, address, phone number, and email.
  • Order Information: Your name, billing and shipping addresses, payment confirmation, email, and phone number.
  • Account Information: Your username, password, security questions, and other account security details.
  • Customer Support Information: Any information you include in communications with us, such as messages sent through the Services.

Certain features may require you to provide specific information about yourself. While you may choose not to provide this information, doing so may restrict your access to certain features.

Usage Information

We may automatically collect certain information regarding your interactions with our Services ("Usage Data") through cookies, pixels, and similar technologies. This data may include information about how you access and use our Site, your device and browser information, network connection details, IP address, and other related interactions.

Third-Party Information

We may obtain information about you from third parties, including vendors and service providers collecting data on our behalf, such as:

  • Support Services: Companies that assist us with our Site and Services (e.g., Shopify).
  • Payment Processors: Entities that collect payment information (e.g., bank account or credit card details) to fulfill your orders.
  • Tracking Technologies: We or our partners may automatically collect information via online tracking technologies when you interact with our Services.

Any information obtained from third parties will be managed in accordance with this Privacy Policy. For more details, see the "Third Party Websites and Links" section below.

How We Use Your Personal Information

Service Provision: We utilize your personal information to deliver Services, process payments, fulfill orders, send notifications regarding your account and transactions, manage your account, and arrange shipping. We may also enhance your shopping experience by allowing Shopify to match your account with other services you choose to use, subject to Shopify's Privacy Policy.

Marketing and Advertising: We may use your personal information for marketing purposes, including sending promotional communications through email, text, or postal mail, and displaying advertisements. If you are an EEA resident, our legal basis for processing this data is our legitimate interest in selling our products (Art. 6 (1) (f) GDPR).

Security and Fraud Prevention: Your personal information helps us detect and address fraudulent or illegal activities. If you create an account, you are responsible for keeping your login credentials secure. If you suspect any unauthorized access to your account, please contact us immediately. For EEA residents, our legal basis for processing this data is our legitimate interest in maintaining website security (Art. 6 (1) (f) GDPR).

Communication and Improvement: We use your personal information to provide customer support and improve our Services, which aligns with our legitimate interests in serving you effectively (Art. 6 (1) (f) GDPR).

Cookies

We use Cookies to enhance and improve our Site and Services. For detailed information about the Cookies we use related to Shopify, please visit Shopify Cookies. Cookies help us remember your preferences, analyze user interactions, and optimize our Services.

Most browsers automatically accept Cookies, but you can adjust your browser settings to remove or reject them. Please note that disabling Cookies may impact your experience and functionality on our Site.

Our Site recognizes the Global Privacy Control (GPC) signal, allowing you to opt-out of specific data uses or disclosures. If you enable GPC, we will treat it as a valid request for opting out of sharing or targeted advertising. For more about GPC, visit Global Privacy Control. We do not recognize other "Do Not Track" signals from web browsers.

Disclosure of Personal Information

We may disclose your personal information to third parties for various legitimate reasons, including:

  • Service Providers: Vendors performing services on our behalf (e.g., IT management, payment processing).
  • Business Partners: Marketing partners utilizing your information according to their privacy policies.
  • Consent: Sharing information at your direction or consent.
  • Corporate Affiliates: Sharing within our corporate group for business operations.
  • Legal Obligations: In connection with business transactions, legal compliance, or to protect our rights and those of others.

Over the past 12 months, we have disclosed categories of personal information for the purposes detailed above.

Categories of Personal Information:

  • Identifiers (contact details)
  • Commercial information (order data)
  • Internet activity (Usage Data)
  • Geolocation data

Categories of Recipients:

  • Service vendors (ISPs, payment processors)
  • Business partners
  • Affiliates

Sensitive personal information is not used or disclosed without your consent or for the purpose of inferring characteristics about you.

Third-Party Websites and Links

Our Site may contain links to third-party websites. If you follow these links, we recommend reviewing their privacy and security policies, as we are not responsible for their content or practices.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from them. If you believe we have collected information from a child, please contact us to request deletion.

Security and Retention of Your Information

While we strive to implement robust security measures, no system is entirely secure. We recommend not transmitting sensitive information through unsecured channels. The retention of personal information depends on various factors, including the necessity for maintaining your account and compliance with legal obligations.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to personal information we hold about you.
  • Deletion: Request deletion of your personal information.
  • Correction: Request correction of inaccurate personal information.
  • Portability: Request a copy of your personal information for transfer.
  • Opt-Out: Direct us not to "sell" or "share" your personal information, or to opt-out of targeted advertising.
  • Restriction: Request restriction of our processing of your personal information.
  • Withdrawal of Consent: Withdraw consent where applicable.

You may exercise these rights on our Site or by contacting us.

We will not discriminate against you for exercising these rights. Verification of identity may be required before responding to your request. You may designate an authorized agent to make requests on your behalf.

Complaints

For any complaints regarding our handling of your personal information, please contact us. If unsatisfied with our response, you may appeal our decision or lodge a complaint with your local data protection authority.

International Users

Your personal information may be processed outside your home country. If we transfer your information from Europe, we will use recognized transfer mechanisms to ensure adequate protection.

Contact Us

For inquiries about our privacy practices or this Privacy Policy, or to exercise your rights, please email us at customerservice@lestyleparfait.com or reach us at:

3 Hornton Place,
FIRST FLOOR OFFICE,
London, ENG, W8 4LZ, GB.

For applicable data protection laws, we act as the data controller of your personal information.